Frequently Asked Questions

Find answers to common questions about CGuard

General

What is CGuard?
CGuard is a privacy-first security platform for web, mobile, and desktop. It combines network threat detection, vulnerability scanning, monitoring, and VPN protection in one unified experience.
How is CGuard different from a VPN?
Traditional VPN products focus mainly on always-on tunneling. CGuard adds broader security workflows: threat visibility, scan history, network analysis, and policy controls, with VPN available when needed.
Does CGuard inspect my traffic?
No. CGuard analyzes network-level metadata only. We never inspect, log, or store your actual traffic content. Your privacy is our priority. We only look at network characteristics like encryption type, signal patterns, and network names to detect threats.

Pricing & Plans

What's included in the free trial?
The free tier includes core protection and scans with a 30-day VPN trial. Paid plans unlock additional device capacity and expanded capabilities.
Can I use CGuard on multiple devices?
Yes. Current plans are designed for increasing scale: Standard supports 1 device, Plus supports 2 devices, and Pro supports up to 5 devices.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. You'll continue to have access until the end of your current billing period. We also offer a 30-day money-back guarantee for annual plans.

Security & Privacy

What threats does CGuard detect?
CGuard detects various Wi-Fi threats including: Evil Twin attacks (fake networks mimicking legitimate ones), weak or no encryption, suspicious network names, rogue access points, man-in-the-middle attack indicators, and captive portal security issues.
Is my data stored securely?
CGuard is designed with encryption in transit, strict access controls, and operational monitoring. We store only the data required to provide service features and security analysis.
How do I report a security vulnerability?
We welcome responsible disclosure. Please email security@cguard.com with details of the vulnerability. We commit to acknowledging reports within 24 hours and will keep you updated on remediation progress.

Technical

What devices are supported?
CGuard works on Windows 10+, macOS 11+, iOS 14+, and Android 10+. The web dashboard is accessible from any modern browser including Chrome, Firefox, Safari, and Edge.
Does CGuard affect my internet speed?
On safe networks, CGuard has minimal impact on speed since it only monitors network characteristics. When VPN protection activates on risky networks, you may see a slight speed reduction typical of VPN connections, but our WireGuard-based VPN is optimized for performance.
Does CGuard work with corporate networks?
Yes, CGuard works alongside corporate security tools. For enterprise deployments, we offer integration with MDM solutions, SSO support, and can whitelist corporate networks. Contact our enterprise team for custom configurations.

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